Consecutive Interpretation

Elite offers consecutive interpretation services in over 150 languages and the services include but not limited to consecutive interpreting, simultaneous interpreting, conference interpreting, over-the-phone interpreting, etc.Commonly used in one-on-one or small group settings, our consecutive interpreters maintain strict standards of professionalism and possess exceptional linguistic and interpersonal skills to help facilitate interactions between two (and sometimes more) languages.

Simultaneous Interpretation

Generally used for large conferences or meetings and/or environments where two or more languages are required, simultaneous interpretation is a much more complex and strenuous process than consecutive interpretation. Interpreters sit in an isolated booth, listen to the speaker through a headset, and speak the translation into a microphone, which is wirelessly transmitted to headsets worn by audience members. Sometimes referred to as U.N. style interpretation, this service requires trained interpreters and specialized equipment, all of which can be provided by Elite.

Conference Services

Elite’s Conference Services group provides everything you need to make your global meetings successful, including:
On-site interpretation services (simultaneous, consecutive, whispered, escort)
American Sign Language (ASL) interpretation, both in person and via video conferencing
Assistive listening for hearing-impaired audience members
Document translation for meeting and conference materials
On-site coordinators and meeting planners
Registration website localization
Audio and video transcription
Interpretation equipment rental

Each conference is assigned to a specialty event manager within Elite who acts as an extension of your event planning team. Our top priority is ensuring that your meetings run smoothly and accomplish their objectives. For a conference services consultation, please contact us.

Call Center Solutions / YOUR Agent

With Elite’s YOUR Agent program, organizations can fill interim or ongoing needs for both English-only and bilingual call center agents without hiring additional staff. YOUR Agent members can:

Act as first-level phone support
Assist with customer support, Q&A, order taking, promotional campaigns, and other activities
Answer and / or initiate calls in any language of your choosing
Work directly into your CRM or database applications
Serve as failover resources in conjunction with your existing pool of agents

Over-the-Phone Interpretation

Elite provides over-the-phone interpretation (OPI) services in over 170 languages, allowing you to overcome any language barrier in seconds. While many leading OPI companies use networks of overseas or at-home interpreters, the vast majority of calls that Elite handles are routed to our US-based call centers in Tempe, Arizona. These facilities are fully secure and access-controlled, and no effort is spared to ensure the highest standards of professionalism and the most attractive and productive work environment.

Video Remote Interpretation

With an advanced web-access video solution, Elite’s video remote interpretation (VRI) solutions enable voice, voice/video conference, and group collaboration sessions between client representatives, qualified language interpreters, and non-English-speaking customers/stakeholders. Elite’s VRI solutions are completely device-independent, and connections can be made virtually anywhere and on any device with an internet connection, including desktop and laptop computers, tablet devices, and smart phones.